Subject: New Reply Received - Need Help
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 16:13:29 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Need Help  Ticket comment <div dir="ltr">
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<img id="id-F329E835-2C96-4D85-A268-42E844CAB859" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzc0MzYyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eUbGtzvvhmjXarqSOizoZAu_DSKSGaIuPygWficCEq0" alt="Image.jpeg" style="max-width: 100%"><img id="id-B7E9DC6D-252B-44A7-851E-440AAE03FB1B" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzc0MzYyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jPxK750G7IgKhU72cseW0IM_H_buTj0KHwG1PfuVRGY" alt="Image.jpeg" style="max-width: 100%"><br>
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<div> This only what I recieved, so he will show them this photo. Please help in facilitating this problem.</div>
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<div dir="ltr">His name is Farid Haytham Farid. He will be at the branch at 8:00 pm</div>
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<div dir="ltr">Thank You</div>
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<div>From: engy hassan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, June 27, 2021 6:11 PM<br>
<b>To:</b> Max<br>
<b>Subject:</b> Re: [#2741916] - Need Help
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Please I’ll send my son to Mall of Egypt Branch today please let them facilitate the problem to him, as I also don’t have a paper recipt. I didn’t recieve it.</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 23, 2021 1:19:16 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2741916] - Need Help</font>
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<div dir="ltr">Hi Engy,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused to you.<br>
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We would like to infrom you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would request you to please visit any nearby store and show them your order confirmation email
 for the removal of the security tag.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2741916