Subject: New Reply Received - Bed issue
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 26 Jun 2021 00:10:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Bed issue  Ticket comment <div>We have not fixed the bed on our own it was fixed by your home center team before and the other one got damage so last time your team fixed you can fix again its in warranty 
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<div>If you cannot fix then how come last time your team fixed the bed.</div>
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<div>From: Homecentre &lt;[email-masked]&gt;<br>
<b>Date:</b> 25 June 2021 at 9:32:25 AM GMT+3<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> <b>Re: [#2716223] - Bed issue</b><br>
<b>Reply-To:</b> Homecentre &lt;[email-masked]&gt;<br>
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<div dir="ltr">Hi Mannan,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have received an update from our relevant team that you have reassembled the item by your own and it's got damaged that time so we are unable to fix this damaged item.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2716223