Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 21:51:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello<div dir="auto"> My friend still hasn't heard from your courier. Its been almost 2weeks. </div>
<div dir="auto">Please let me know why.</div>
<div dir="auto">Thanks</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 13 Jun 2021, 13:57 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Fatma,<br><br>Thank you for sharing the requested information with us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Due to the delay in the collection, we have cancelled the old collection request and created a new one. Our collection team will contact you with in 2-5 working days to schedule the collection.<br><br>We would request you to please get back to us, in case the collection doesn't happen within the mentioned time frame.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2238152