Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Jun 2021 05:29:18 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hello, i have a complain i have requested to return a blouse with a return number 1000893555 for order 2001831895 till now no one has came to pick up the good and i have requested from 6th of may.. 2 girls from the customer service called me to check the request but no one came to pick the good from me and also there is no refunds until picking up the good so i need someone to pick the blouse up .. thanks in advance..

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________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Thursday, May 6, 2021 9:42:14 PM
To: Dina Ali <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/eg/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
Download our apps now
[ios icon]<https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
iPhone<https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>

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We’ve received your return request.

Hi Dina Ali, thank you for getting in touch with us. Here’s how your return 1000893555 for order 2001831895 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/SS21CAT04CPWHITELIGHT-SS21CAT04CP-MXSPR21121220_01-2100.jpg]
MAX
Solid Spread Collar Shirt with Ruffle Detail and Long Sleeves
Color: White
Size: 12
Quantity: 1
EGP 232

Total   EGP 232
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2621805