Subject: New Reply Received - Online order did not complete
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 13:20:29 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Online order did not complete  Ticket comment <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>From: Wissam Jabbour &lt;[email-masked]&gt;<br><b>Date:</b> 19 June 2021 at 11:09:36 AM GST<br><b>To:</b> Centrepoint &lt;[email-masked]&gt;<br><b>Subject:</b> <b>Re: [#2732765] - Online order did not complete</b><br><br>
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<span style="-webkit-text-size-adjust: auto; background-color: rgb(255, 255, 255)">I was purchasing by ur app </span><div style="-webkit-text-size-adjust: auto">But my order did not complete </div>
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<img id="B25DC5F4-E49A-46D5-A810-78C631566FB1-L0-001" title="null" style="width: calc(100% + 48px)" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTgxMDM0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.A82az6O3g9XDvq0hrBZoC79PySLW3yO0ybmvs_3RTgk"><br>
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<div style="-webkit-text-size-adjust: auto">Then i received a  message that an 142.99 Aed had been debited from my account</div>
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<img id="F089BD53-EACA-4CD1-8EB2-966B886BD564-L0-001" title="null" style="width: calc(100% + 48px)" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTgxMDM1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.q-VETmRyJYO4bIcxD6hSuKcTe16gqusNdsbepARIbNk"><br><div dir="ltr">I called the bank they told me that the amount is holding by land mark</div>
<div dir="ltr">So </div>
<div id="AppleMailSignature" dir="ltr">Please i need from u to give me a declare receipt</div>
<div id="AppleMailSignature" dir="ltr">So the bank can release the amount  I do not have order no because my order did not complete as it shown by the picture i sent to you</div>
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<div>I do not have order no because my order did not complete as it shown by the picture i sent to you</div>
<div>But the amount 142.99 was deducted from my account </div>
<div>Transaction code is 129855 on 18/6/2021</div>
</div>Dubai islamic bank<br class="Apple-interchange-newline" style="-webkit-text-size-adjust: auto"><blockquote><div dir="ltr">
<div style="-webkit-text-size-adjust: auto"><div id="AppleMailSignature" dir="ltr">Best regard</div></div>
<span style="-webkit-text-size-adjust: auto">Sent from my iPhone </span>Sent from my iPhone<br><div dir="ltr">
<br><blockquote>On 19 Jun 2021, at 11:06 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Wissam,</div>
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<div dir="ltr">Thank you for getting in touch with us.</div>
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<div dir="ltr">We are sorry for the inconvenience caused to you</div>
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<br>Could you please do share your order no with us  so that we  can assist you accordingly.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2732765