Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Jun 2021 12:44:01 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Dear Gents,</div>
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I'm surprised to see such email from your side , do you know that you are partner of the Alrajhi bank ?</div>
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next email i will copy the bank as they advised me to contact you again and my problem solved , but as I can see still you don't know whether you have deal with the bank or no.</div>
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Regards,</div>
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Mustafa Zanaty</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, June 21, 2021 9:20 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Promotions or Gift Vouchers
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 0px">Dear Customer,</div>
<div dir="ltr" style="margin-top: 0px; margin-bottom: 0px">This email concerns your Customer Service case # 2711677</div>
<div dir="ltr" style="margin-top: 0px; margin-bottom: 0px">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr" style="margin-top: 0px; margin-bottom: 0px">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr" style="margin-top: 0px; margin-bottom: 0px">Prince Malik : </div>
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<div dir="ltr">Hi Zanaty,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.<br>
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<div dir="ltr">We would request you to kindly confirm us that for what reason bank have provided you this voucher.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043231792476'>Screenshot_20210621-153221.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2711677