Subject: New Reply Received - Refund Request Order Number 9669393129
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 16:06:45 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Refund Request Order Number 9669393129  Ticket comment <div dir="auto">Dear Team <div dir="auto">
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<div dir="auto">Please be noted that, the item ready for collection as same we received without removing any tag or anything</div>
<div dir="auto">We thought we order trolley and shocked when found just cover that is why we plan to return and order trolley </div>
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<div dir="auto">Waiting for your confirmation for how we can return </div>
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<div dir="auto">Regards </div>
<div dir="auto">Inara</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 20 Jun 2021, 14:07 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Inara,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>However, we will only be able to initiate a return request for the item when the item is in original packaging and item tag is intact with it. At this time we will not be able to initiate the return request.<br><br>We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2720311