Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Jun 2021 12:49:28 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hey actually I paid online it wasn't cash on delivery
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<div>so thats why I expected the refund to be in my bank account</div>
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<div>On 20 Jun 2021, at 14:46, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Mona,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as we have already processed the refund so we are unable to change the payment method.</div>
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<div dir="ltr">Also, you can check our return policy in which has already mentioned that for the cash payment method orders the return amount will go to customer my credit wallet.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2735744