Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 20:56:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello Team,</div>
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<div>Kindly note that i have contacted the bank today and they confirmed for me that nothing was transfered from your side accordingly they also sent me my bank account statement for the past 60 days to confirm that as per attached two files there is nothing that was transfered from your end as the statement clearly states all of the transactions done were with the negative sign which means those were expenses done at my end where nothing was with the positive sign which indicates that no money has been added to my card!</div>
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<div>Please do the needful as i already checked today from my side with the bank</div>
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<div>Regards,</div>
<div>Engy<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, June 18, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Engy,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have received an update from our relevant team that the refund has been done already from our store end.</div>
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<div dir="ltr">We would request you to kindly contact your bank for the same.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></blockquote>
<br><br>-- <br>Engy El-Tabie<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043231500412'>2E6B97A6-3338-424D-AC08-E9D035C7B114.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043231500414'>765AB090-9547-4A86-B59B-8111032629B6.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2646457