Subject: New Reply Received - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 08:12:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Center Point Declined Payment - Purchase Ref 101KPOS21142A673  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="margin:0px;background-color:rgb(255, 255, 255)">Good Morning</span>
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<span style="margin:0px;background-color:rgb(255, 255, 255)">Please note that last time when i had faced a similar issue i had shared the same from my account statement.</span>
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<div style="margin:0px;background-color:rgb(255, 255, 255)">Kindly find below screen shot of the transaction which was declined and debited from my account which has transaction also in it.</div>
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<div style="margin:0px;background-color:rgb(255, 255, 255)">Appreciate your kind support to check and reverse the amount to my account asap.</div>
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<img style="margin:0px;max-width:100%;height:auto;cursor:pointer" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTQ5NTE1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.P_qJEvwRAxoZnvfrv_6JaCA_-TqO_nCOj1QL-wnSwro"><br>
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<div style="margin:0px;font-size:12pt;color:rgb(0, 0, 0)">Regards</div>
<span style="margin:0px;font-size:12pt;color:rgb(0, 0, 0)">Suhail</span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, June 14, 2021 11:03 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2611532] - Center Point Declined Payment - Purchase Ref 101KPOS21142A673
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<div dir="ltr">Hi Suhail,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform that that the images that you are sharing show only the reference number.</div>
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<div dir="ltr">We would require the transaction id under which the amount was debited. We would request you to please contact your bank to get the same.</div>
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<div dir="ltr">We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611532