Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 09:45:41 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns On May 16th i have visited the store in Jeddah Tahliya Jarir Mall same collection store and handed the item in the cashier for return, he confirmed my mobile number and told me your return request is done.. until today i didn’t receive the refunded amount and when i called the customer service they advised me to go back to the store and get return receipt.. 
it’s not my issue that my return request wasn’t submitted by the person in charge https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2691959