Subject: New Reply Received - Refund not yet received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 14:09:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Refund not yet received  Ticket comment <div class="ydpfdcc8153yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
<div></div>
        <div dir="ltr">Hello</div>
<div dir="ltr">PFA, as requested.</div>
<div><br></div>
        
        </div>
<div id="yahoo_quoted_3718125953" class="yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, June 12, 2021, 02:32:29 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="yiv5262353853"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi Haseena,<br><br>Thank you for contacting us.<br><br>We sincerely apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">As per to the order ID (8259265943), Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div dir="ltr">
<br>We would request you to kindly share the bank statement in PDF format from 07 May to till date so that we can check and assist you further as without the bank statement we are unable to forward this issue to our finance department.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></div></div></div>
            
        </blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043229293382'>MonthlyStatement (1).pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2656060