Subject: Ticket Assigned - Conversation with hello/ Order status
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 06:33:27 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello/ Order status hello                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6317213891 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:06 AM, 10th Jun                   badri                   Hi, Thank you for contacting us. My name is badri , I will be happy to assist you.           10:07 AM, 10th Jun                     hello                    Hai           10:07 AM, 10th Jun                   badri                   Hi           10:08 AM, 10th Jun                     hello                    From where I will colctn my order           10:08 AM, 10th Jun                     hello                    Thank you, we’ll notify you when your order  6317213891 for Slim Fit Solid Mid-Rise Denim ... +1more item(s) is ready for collection from Petromin Express - FODEL  Near Al Enjaz Nation Real Estate, Saleh Bin Ibrahim Alzohri Street, Al Samer, Jeddah .           10:08 AM, 10th Jun                   badri                   Is this your order number 6317213891           10:08 AM, 10th Jun                   badri                   ?           10:09 AM, 10th Jun                     hello                    Yes           10:09 AM, 10th Jun                     hello                    Outlet location not corrct           10:09 AM, 10th Jun                   badri                   Near Al Enjaz Nation Real Estate, Saleh Bin Ibrahim Alzohri Street           10:09 AM, 10th Jun                     hello                    Sent me location           10:10 AM, 10th Jun                   badri                   This address you had   write when you initiated the order           10:10 AM, 10th Jun                     hello                    I was order           10:12 AM, 10th Jun                     hello                    Not home delvery           10:12 AM, 10th Jun                   Prince                   Kindly allow us a moment to retrieve your information.           10:20 AM, 10th Jun                   Prince                   We see that you have placed your order on 9 June, 2021. We would like to inform that your order is ready to shipped and click and collect orders are usually delivered to the stores and are ready to pick-up within 3-5 working days. You’ll receive an SMS and an email when your order is ready for collection.           10:24 AM, 10th Jun                   Prince                   Is there any thing else i can help you with today?           10:29 AM, 10th Jun                   Prince                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:32 AM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2695510