Subject: New Reply Received - FOLLOW UP REFUND
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 07:30:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.  FOLLOW UP REFUND  Ticket comment <div>Hi! Until now I didnt receive my refund.<br><br>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 24, 2021 at 4:00 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4205196525"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shara,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us.</div>
<div dir="rtl"><br></div>
<div dir="ltr">We apologize for the inconvenience that has happened.</div>
<div dir="rtl"><br></div>
<div dir="ltr">Regarding the order: 6304275826 Please note that the refund has been processed successfully from our side for the amount (SAR 199.859), however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div dir="ltr">Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2611657