Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 08 Jun 2021 05:31:29 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Hello,<div dir="auto"><br></div>
<div dir="auto">Good Morning.</div>
<div dir="auto"><br></div>
<div dir="auto">I have Requested bank to send me the statement as the transaction was done by Credit Card.</div>
<div dir="auto"><br></div>
<div dir="auto">Will Forward the same once I get from the bank.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto"><br></div>
<div dir="auto">Vijay.k</div>
<div dir="auto"><br></div>
<div dir="auto">052-7864633</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jun 8, 2021, 9:20 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2671146</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2671146<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Prince Malik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Vijay,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to kindly provide us the  bank statement from 05 June, 2021 to till date so that we can further assist you.</div>
<div><br></div>
<div dir="ltr">We thank you for your understanding and cooperation. </div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2671146