Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 14:50:57 +0000

Hi Prince Malik,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto">Its too risk I don’t want my money back</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 3 Jun 2021 at 1:38 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr"><div style="box-sizing:border-box;width:504.418px"><div style="box-sizing:border-box;float:right">
<div style="border-radius:8px;color:rgb(253,219,181);line-height:0;font-size:0px">
<br> </div>
<div style="box-sizing:border-box;display:flex"><div style="box-sizing:border-box;margin-left:15px"><div style="box-sizing:border-box;padding-right:16px;padding-left:16px"><div style="box-sizing:border-box"><div style="box-sizing:border-box;word-break:break-word"><div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">Hi Ajmal,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for contacting us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Accept our full apologies for the inconvenience caused and for the delay.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We would like to inform you that the refund of items returned from order number (8394666018) was processed on (5/9/21 11:35 PM) with the amount of (KWD10.50), and it may take from 7 to 21 working days for the amount to appear in your account and this is subject to your bank’s procedures, and in case that the amount does not appear in your account within the specified time, please contact the bank and provide them with the reference number for the transaction, which is (159601922800092044).<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thanks for your cooperation with us and we appreciate your understanding.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Please do not hesitate to contact us if you have any inquiries.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">Support Team</div></div></div></div></div></div></div>
</div></div></div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2105197