Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 10:34:08 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">thanks for your response. <div> i need to wait for 3 weeks to get the refund????????????????</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 7 Jun 2021 at 07:35, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Shahul,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6303015349 Please note that the refund has been processed successfully from our side for the amount (SAR 27.30), however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2659279