Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 11:10:26 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns U sent me that one item is not available and you don’t want to give me my money back 
It’s not up to you to credit me as credit u have to give me my money back 
U even did it ask for a replacement if I want 
And the worst u don’t want to cancel my order with your bad service !!!
What shall o do 
Your customer service informed me about all this https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2659449