Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Jun 2021 15:01:31 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello Team,</div>
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<div>Kindly note i have already mentioned in my previous mail that I don’t live in Bahrain and that i shopped at one of your stores when i was on my vacation during Eid there, however i live in Saudi Arabia accordingly i am not able to attend and resolve the issue physically at one of your stores.</div>
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<div>Please find me a solution as i need my refund back its been 18 days now and you already got the garments and the money now! And i am not in the country how can i get my money back! </div>
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<div>Regards,</div>
<div>Engy<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, June 4, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Engy,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that as we can see this is a store purchase so we would request you to kindly contact or visit the same store as they woul be happy to help you.<br><br>
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<div dir="ltr"><div dir="ltr">We thank you for your understanding and cooperation.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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<br><br>-- <br>Engy El-Tabie<br>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2646457