Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 08:39:13 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div id="composeWebView_editable_content" style="text-align: left">
<div>Okay thank you so much </div>
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<br><br>Sent from myMail for iOS<br>
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<br><br>Thursday, 3 June 2021, 7:06 AM +0300 from [email-masked]  &lt;[email-masked]&gt;:<br><div id="composeWebView_previouse_content"><blockquote id="mail-app-auto-quote" style="border-left-width: 1px; border-left-style: solid; border-left-color: rgb(252, 44, 56); margin: 10px 0px 10px 5px; padding: 0px 0px 0px 10px; display: inherit"><div class="js-helper js-readmsg-msg">
	
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<div dir="ltr">Hi Rawan,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>With reference to order # 7465570962. <br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that items ( Printed Cap Sleeves T-shirt and Full Length Pyjama Set) &amp; ( Printed Cap Sleeves T-shirt and Full Length Pyjama Set) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order. <br><br>We will not be happy either if you receive bad items in your order, this is the reason why these two items were cancelled and you received a notification regarding the same items.<br><br>Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2650336