Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 04:33:53 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="ltr">
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<div>Dear Centerpoint team,</div>
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<div dir="ltr">Kindly note that I haven’t still received my refund. Please expedite in providing this sooner as it’s delayed.</div>
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<div dir="ltr">Thanks</div>
<div dir="ltr">Irshad</div>
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<div id="ms-outlook-mobile-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 26, 2021 11:50:48 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2021057] - Click &amp; Collect
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<div dir="ltr">Hi Irshad,<br>
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Thank you for reaching out to us.<br>
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We apologize for the inconvenience that has happened.<br>
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Regarding the order: 6266030410 Please note that the refund has been processed successfully from our side for the amount (SAR 39.00), however due to some concerns with the payment vendor, the refund has been rejected.<br>
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Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br>
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Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br>
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Feel free to reach out to us for any further assistance.<br>
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Your Friends<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2021057