Subject: New Reply Received - Tabby.ai - Order inquiry 9651581335
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 07:31:04 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Tabby.ai - Order inquiry 9651581335  Ticket comment <div class="ydpd15f0ca1yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
<div></div>
        <div><br></div>
<div><br></div>
        
        </div>
<div id="ydpeba54653yahoo_quoted_3009168085" class="ydpeba54653yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                <div>----- Forwarded message -----</div>
                <div><b></b></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: christine guinto &lt;[email-masked]&gt;</div>
<div>
<b>To:</b> Lifestyle &lt;[email-masked]&gt;; Tabby &lt;[email-masked]&gt;</div>
<div>
<b>Sent:</b> Monday, May 31, 2021, 08:48:06 AM GMT+4</div>
<div>
<b>Subject:</b> Re: [#2574172] - Tabby.ai - Order inquiry 9651581335</div>
<div><br></div>
                <div><div id="ydpeba54653yiv8803382009"><div>
<div class="ydpeba54653yiv8803382009ydp5036ce00yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
<div></div>
        <div><br></div>
<div dir="ltr">IT'S ALREADY JUNE 1 TODAY UNTIL NOW THERE IS NO UPDATE WITH MY REFUND SINCE APRIL 16!!!!!!!!!!</div>
<div dir="ltr"><br></div>
<div dir="ltr">NO ONE IS TAKING ANY ACTION TO SOLVE THIS PRBLEM AND SENDING ME A MAIL WITH THE SAME REASON!!</div>
<div dir="ltr"><br></div>
<div dir="ltr">IS THIS THE WAY YOU ARE TREATING YOUR CUSTOMER???</div>
<div dir="ltr"><br></div>
<div dir="ltr">IGNORING THEM WITH OUR COMPLAIN</div>
<div dir="ltr"><br></div>
<div dir="ltr">A SIMPLE EMAIL TO SEND ME WHAT THE BANK REQUESTED YOU CANNOT DO???</div>
<div dir="ltr"><br></div>
<div dir="ltr">YOU BOTH KNOW THAT I DIDN'T RECEIVED THE ITEM THAT I PURCHASED FROM LIFESTYLE</div>
<div dir="ltr"><br></div>
<div dir="ltr">BUT STILL YOU ARE DEDUCTING ME...........</div>
<div dir="ltr"><br></div>
<div dir="ltr">YOU ARE NOT COMMUNICATING WITH EACH OTHER TO SOLVE THIS PRBLEM!</div>
<div dir="ltr"><br></div>
<div dir="ltr"><br></div>
        
        </div>
<div class="ydpeba54653yiv8803382009yqt3457246875" id="ydpeba54653yiv8803382009yqt08290"><div class="ydpeba54653yiv8803382009yahoo_quoted" id="ydpeba54653yiv8803382009yahoo_quoted_2828073577">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Sunday, May 30, 2021, 08:53:21 AM GMT+4, christine guinto &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id="ydpeba54653yiv8803382009"><div>
<div class="ydpeba54653yiv8803382009ydp607357e2yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
<div></div>
        <div dir="ltr">LIFESTYLE!</div>
<div dir="ltr"><br></div>
<div dir="ltr">WHY DO YOU NEED TO WAIT FOR ANOTHER 30 DAYS???</div>
<div dir="ltr"><br></div>
<div dir="ltr">I ORDER THIS ITEM LAST APRIL 16 WHAT IS THE DATE TODAY?? ITS MAY 30 ALREADY RIGHT ITS MORE THAN A MONTH ALREADY DID THE BANK RELEASE THE MONEY AFTER 30 DAYS??? NO RIGHT??? WHAT THE BANK IS REQUESTING JUST TO SEND THE EMAIL SO THAT THEY CAN RELEASED THE ONHOLD AMOUNT!!!!</div>
<div dir="ltr">CAN YOU PLEASE READ IT PROPERLY....</div>
<div dir="ltr"><br></div>
<div><br></div>
        
        </div>
<div class="ydpeba54653yiv8803382009yqt9942679088" id="ydpeba54653yiv8803382009yqt71703"><div class="ydpeba54653yiv8803382009yahoo_quoted" id="ydpeba54653yiv8803382009yahoo_quoted_2720523900">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Saturday, May 29, 2021, 06:27:26 PM GMT+4, Lifestyle &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id="ydpeba54653yiv8803382009"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Christine,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">As per your chat with Bank  which you have shared the amount will be returned to your account within 30 days. We have already advised Tabby that the orders are not placed successfully nor the amount has been received or authorised at our end. The amount is on hold from your Bank's end and they will release the amount back in your account within 30 days.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
<div>​<br>
</div>
</div>

	

</div></div></div>
            </div>
        </div></div>
</div></div></div>
            </div>
        </div></div>
</div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2574172