Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 07:00:43 +0000

Hi Prince Malik,  The customer has responded to the ticket.  escalation  Ticket comment <div class="ydp3954db76yahoo-style-wrap" style="font-family: verdana, helvetica, sans-serif; font-size: 16px">
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<div dir="ltr">Dear,</div>
<div dir="ltr">Babyshop inform me Gift card will be provide not a voucher,<span><span style="color: rgb(0, 0, 0); font-family: verdana, helvetica, sans-serif; font-size: 16px"> please correct this.</span></span>
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<div>Regards,</div>
<span style="font-weight:bold">Muhammed Rasly</span> |<div>Mob (+971) 0555993553 </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, May 31, 2021, 05:30:32 AM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Rasly,</div></div>
<div dir="ltr">​<br>
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<div dir="ltr">​We are following up with you regarding order number: 9659613245</div>
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<div dir="ltr">We have heard back from our team and as discussed please find the voucher details below:</div>
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<div dir="ltr">Voucher Code: 105-W95G-HKNP-61NR-8</div>
<div dir="ltr">Voucher Value: AED 100</div>
<div dir="ltr">Validity: Expires on July 30, 2021</div>
<div dir="ltr">Min. Order Value To Use The Voucher: AED 105</div>
<div dir="ltr">Concept: Babyshop Online.</div>
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<div dir="ltr">We hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2552433