Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 18:23:29 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr" style="">
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<div dir="ltr">Dear, </div>
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<div dir="ltr">Please, can you explain!! </div>
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<div dir="ltr">Sorry to say that but Is the company play with me? </div>
<div dir="ltr">They don't want to return the money?? </div>
<div dir="ltr">Is there any problem? </div>
<div dir="ltr">I can't wait more them this, I will call the Consumer protection and I will go to any Max shops in Dubai to return all the items and take my money. <br>
This is the third month I kept contact max and giving me promise to fix the problem!! But till now nothing happened!!!!!!!!</div>
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<div dir="ltr">I received this message from last Wednesday and nobody calls me!!!!</div>
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<img id="id-C526E3BE-9596-4D15-BB94-41B4A7A965C1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNTExMzY1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zf_KNR8A_qycLI2uNBBiod15KSr2gK6NwadIRjykT-Y" alt="Image.jpeg" style="max-width: 100%"><br>
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<div dir="ltr">Every time same message and nothing happen!!! </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 26, 2021 11:36:15 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2559970] - Returns
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<div dir="ltr">Hi Safa,<br>
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Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you.<br>
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We have forwarded your issue to our concern team and raised a return request for your order. We would like to inform you that you will be receiving the link on your registered email id, kindly open that link and fill the required details in it.<br>
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After filling the details, our courier team will contact you to collect your return items.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2559970