Subject: New Reply Received - Wrong item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 15:38:51 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Wrong item  Ticket comment <div style="direction: rtl">يرجي ايضا عمل ارجاع المبلغ المدفوع وايضا عمل تعويض مناسب وذلك لان الاوردر كان هدية وجاء غلط من طرفكم وشكرا جزيلا </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 30 May 2021, at 14:43, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mina,</div>
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<div dir="ltr">Thank you for your confirmation and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We have created a new return request for you in the system. We would request you to please check your mail id [email-masked]' for a link. You have to fill in your complete address in the link provided and submit the form.</div>
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<div dir="ltr">We would request you to please submit the form so that the courier team can be assigned.</div>
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<div dir="ltr">Also, if you wish to return the item, you can return the item at a store near you with in 14 days of the collection.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2599447