Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 May 2021 10:13:44 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto"><div>Dear madam,<div dir="auto"><br></div>
<div dir="auto">I returned all the items, also got the refund of #9658706008. But i didn't get the refund of #9657441283. Even i didn't get received message from your side. </div>
<div dir="auto"><br></div>
<div dir="auto">Kindly check the status of the tracking id SD002109191 for 9657441283. Please reply as soon as possible</div>
<div dir="auto"><br></div>
<div dir="auto">Faithfully</div>
<div dir="auto">Mushthak</div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 26 May, 2021, 11:29 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Muhammed,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for any inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that this tracking id (SD002109191) for this order (9657441283) and this tracking id (SD002109218) is for this order (9658706008).</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2559079