Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 28 May 2021 18:00:28 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div dir="ltr">
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<div>Not yet processed refund????</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 8, 2021 1:19:42 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2543214] - Re:  Sorry, we had to cancel part of your order.
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<div dir="ltr">Hi Abhilash,<br>
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Thanks for reaching out to us and giving us the opportunity to serve you.<br>
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With reference to order # 8257344618.<br>
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We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br>
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During quality check we found out that item (Drawing Board Set) were not in a good condition to be sold and that was the last of their stock hence we took them out of your order.<br>
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We will not be happy either if you receive bad items in your order, this is the reason why this one item were cancelled and you received a notification regarding the same items.<br>
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Also, the amount you have paid online will be refunded back to your original payment method within 7-14 business days.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2543214