Subject: New Reply Received - need esc
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 07:59:36 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need esc  Ticket comment <div dir="auto">My refund has not been conducted yet please let me know asap when it will be available.</div>
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<div>On Tue, 25 May 2021 at 5:22 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Yasmine,<br><br>Thank you for contacting us.<br><br>With reference to the order # 2002130676.<br><br>We would like to inform you that your product will take 2-3 business days to reach our warehouse. <br><br>It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid will be refunded back to your my credit wallet.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2466034