Subject: New Reply Received - esc late de
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 06:35:47 +0000

Hi Prince Malik,  The customer has responded to the ticket.  esc late de  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/tEEbsNVJ-ILiD4lGhKQ-Cg~~/AALN9wA~/RgRijx-8PVcDc3BjQgpgozzsrWDKGw4aUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
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Kindly be advised that the order has been scheduled to be delivered today. <br>
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We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards,<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/5/2021 10:49 PM GMT+04:00<br>
<strong>To: </strong>EMP393 Lubna Shehadeh ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#2507816] esc late de<br>
 
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<div>There is a new comment in the ticket submitted by nawaskhan to HelpCPAE</div>
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Comment added by : Faraz Lohani<br>
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<div class="MsoNormal">Hi team,</div>

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<div class="MsoNormal">Please get the order delivered ASAP.</div>

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<div class="MsoNormal">Thankyou and Regards,</div>

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<div class="MsoNormal">Faraz Lohani</div>

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<div class="MsoNormal">Customer Support Associate</div>

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<div class="MsoNormal">Customer Service</div>

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<div class="MsoNormal">[email-masked]</div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 22, 2021 12:35 PM<br>
<b>To:</b> [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2507816] - esc late de</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear All, <br>
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Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
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Best regards,<br>
  </span></div>

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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Lubna Shehadeh</span><br>
<span class="labeltitlesf">Customer Care</span></span><br>
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7Cfb4a5865b943495ef6fe08d91cfc90ac%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637572693354884722%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Mfvtyv2HhSyyJMxyPCmerJUmXG%2Feiq%2BBbVr7PJ3gHP4%3D&amp;reserved=0" rel="noreferrer"><span style="font-size:10pt;font-family:'verdana' , sans-serif;border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzcxMDg2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BUzpEReBuiP19gHFwTB-T7KcoTacRi87gtOTyjdXVrc" style="width:1.6666in;height:1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:'verdana' , sans-serif"><strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CFaraz.Lohani%40landmarkgroup.com%7Cfb4a5865b943495ef6fe08d91cfc90ac%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637572693354894680%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Om09mw%2FZttt8snFeSJtrEvmCle8zsOZVrX86%2BYLgG34%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>22/5/2021 8:43 AM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#2507816] - esc late de<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Any update?<br>
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Problem Statement: Late Delivery<br>
Order Date :Apr 25, 2021<br>
Order ID:6300979755<br>
Tracking ID:SD001787866<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 4/25/21  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Prince</span></div>

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<span style="font-size:1pt;font-family:'fdtktid';color:white">2507816:1125156</span>
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