Subject: New Reply Received - need escalation
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 09:16:40 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div>It’s a manufacturing default, the bed is new , only few months and then broken. <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Tuesday, May 25, 2021, 9:02 AM, Home Centre UAE &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr">Hi Dina,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have received an update from our relevant team that the item is not repairable as the damage done from your end.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2321089