Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 24 May 2021 07:44:17 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">Dear Splash Team,</div>
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<span class="gmail_default"></span>Regarding the order: 6288018771 Please note that i did not receive refund of SAR.44 yet.</div>
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<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">Please do the need-full in order to complete the refund.</div>
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<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">It's about 2 months that i am running after it.</div>
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<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">Thanks for considering and prioritiesing it.</div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif"><br></div>
<div class="gmail_default" style="font-family:trebuchet ms,sans-serif">Amad Ahmad  <br>
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<div>On Thu, Apr 22, 2021 at 8:58 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Amad,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br><span class="gmail_default" style='font-family:"trebuchet ms",sans-serif'></span>Regarding the order: 6288018771 Please note that the refund has been processed successfully from our side for the amount (SAR 44.00), however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">
<b><i><font>Amad Ahmad Zahid</font></i></b><div><font>Mob: +966-540085412</font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2428192