Subject: New Reply Received - Return items
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 07:36:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Return items  Ticket comment <div dir="auto">I don't agree. Why the other 2 items I ordered with the same puchase are returnable??!!<div dir="auto"><br></div>
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<div>On Sun, 23 May 2021, 09:53 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Maha,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.<br><br>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br>As per the policy, (Juniors Text Print Sleepsuit with Round Neck and Long Sleeves) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.<br><br>We thank you for your understanding and cooperation.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2598638