Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 07:47:01 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Dears <div dir="auto">Till now I did receive refund of the missing item and cancelled product,  what's the status? </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 5 May 2021, 5:21 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Razan,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We are sorry that the product (Solid Hoodie with Long Sleeves and Zip Closure) was cancelled from order number (8257144400) due to its out of stock, so we have partially shipped &amp; delivered your order, and the amount of the cancelled product has been returned to your account on 5/2/21 4:08 PM and it takes 7 to 14 working days for the amount to appear in your account according to the procedures of your bank.</div>
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<div dir="ltr">The rest of the items are successfully delivered to you on 5/5/21 3:07 PM. We advise you to please check the whole order.</div>
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<div dir="ltr">If you still believe the items are missing. Please let us know the item details. So that we can further investigate.</div>
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<div dir="ltr">Feel free to get in touch with us for any further assistance.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2502979