Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 03:04:14 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hey </div>
<div>I checked again today </div>
<div>There is no refund in my credit wallet </div>
<div>Still when i shop they are asking me to pay knet or credit </div>
<div>Same message getting no credits at the moment </div>
<div>Kindly send me any <span style="font-size: 16px; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%">promo or voucher code no of  refund of amount ( 12.12 ) KD</span>
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<div>Please resolve this situation as soon as possible </div>
<div>Thanksyou </div>
<div>Still waiting <br style="font-family: inherit; font-style: inherit; font-variant-caps: inherit; -webkit-tap-highlight-color: transparent">
<hr style="font-family: inherit; font-style: inherit; font-variant-caps: inherit; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%; display: inline-block; width: 98%">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 19, 2021 8:40 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2442285] - Returns
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<div> </div>

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<div dir="ltr">Hi Sana,<br>
<br>
Thank you for reaching out to us.<br>
<br>
We sincerely apologize for any inconvenience caused.<br>
<br>
We would like to inform you that we have processed the refund of amount (KWD 12.12) in your my credit wallet. You can use your my credit account in your online purchase only in 5 easy steps:<br>
 <br>
Step 1 - Simply log onto your account<br>
Step 2 - Start shopping<br>
Step 3 - Add chosen items to basket<br>
Step 4 - Proceed to checkout<br>
Step 5 - Select the my credit as a payment option<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2442285