Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 00:00:31 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hey </div>
<div>I got this last message </div>
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<div dir="ltr">Where the money refund ???</div>
<div dir="ltr">Can i come to centrepoint and use this refund money and do shopping or i have to use online shopping only </div>
<div dir="ltr">Let me know </div>
<div dir="ltr">Thankyou </div>
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<div dir="ltr">&#128071;&#127995;&#128071;&#127995;&#128071;&#127995;&#128071;&#127995;&#128071;&#127995;&#128071;&#127995; This message received everytime and i didn’t t receive any refund money </div>
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<div dir="ltr">Hi Sana .</div>
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<div dir="ltr">Thank you for your patience.<br>
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We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have check in our sysem and the refund has refunded from our side the amount is 12.12 KWD .</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br>
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Feel free to reach us out for further assistance.<br>
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Your friends,<br>
The Support Team<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 16, 2021 10:19 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Returns
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2442285</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2442285<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Ahmad alsharif : </div>
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<div dir="ltr">Hi Sana .</div>
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<div dir="ltr">Thank you for your patience.<br>
​<br>
We apologize for the inconvenience caused.</div>
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<br>
</div>
<div dir="ltr">We would like to inform you that we have check in our sysem and the refund has refunded from our side the amount is 12.12 KWD .</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We thank you for your understanding and cooperation.<br>
​<br>
Feel free to reach us out for further assistance.<br>
<br>
Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2442285