Subject: New Reply Received - need late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 16:49:43 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need late collection  Ticket comment <div>Dear centre point Team</div>
<div id="yMail_cursorElementTracker_1621356529597"><br></div>
<div id="yMail_cursorElementTracker_1621356530007">It's around almost a month I didn't receive my refund.</div>
<div id="yMail_cursorElementTracker_1621356551534">Kindly update me about the status.</div>
<div id="yMail_cursorElementTracker_1621356560145"><br></div>
<div id="yMail_cursorElementTracker_1621356560600">Thanks and regards <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 24 Apr 2021 at 9:29, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7723690837"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Shakeel,</div>
<div><div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><br></div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">Thank
you for your patience.</div>
<div dir="ltr" style="margin:0in 0in 0.0001pt">​</div>
<div style="margin:0in 0in 0.0001pt" dir="ltr">We apologize for the inconvenience that has happened.<div dir="ltr">
<br>Regarding the order: 6287627473 Please note that the refund has been processed successfully from our side for the amount (SAR 49.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
<div dir="ltr">
<br>Your Friends</div>
<div>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2370328