Subject: New Reply Received - Order return
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 09:25:29 +0000 (UTC)

Hi Prince Malik,  The customer has responded to the ticket.  Order return  Ticket comment <div dir="auto">Good afternoon,</div>
<div dir="auto"><br></div>
<div dir="auto">I have attached a screenshot of the order of the items that I want to return.<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMDg3Mzc2NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GUattsO3w4B40yMMsP1NMZHusAYfhbEKI5LFn0mzaD4" style="max-width: 100%"></div>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 17 May 2021 at 11:21 am, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2574052</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
</div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Prince Malik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Reem,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for the inconvenience caused.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to kindly confirm us the item name which you would like to return so that we can create the return request on your behalf.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>
<div></div>
<br>

</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2574052