Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 08:15:42 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div>I just need you to deliver my parcel!<br><br>
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<div dir="ltr">Aiza Zara Vergara - Lafuente<div>+966546216872</div>
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<div>On May 17, 2021, at 11:14 AM, aiza vergara &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">When are u planning to deliver my parcel? <br><br><div dir="ltr">Aiza Zara Vergara - Lafuente<div>+966546216872</div>
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<br><blockquote>On May 17, 2021, at 10:31 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Aiza,<br><br>Thank you for getting in touch with us.<br><br>With reference to order # 6304618322.<br><br>As per the courier team, we can see that our courier team tried to contacted you on +966546216872 but we didn't get any response from your side.</div>
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<div dir="ltr">Kindly confirm us if you still want your order so that we can check with our courier team.</div>
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<br>​We look forward to hearing from you.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2573779