Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 09:32:11 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi Sir,<div dir="auto"><br></div>
<div dir="auto">The reply I got from your team is that the picture shown on your website is wrong and the 16" cycle doesn't come with the basket, and the basket is available only for 12" cycles.If that's the case, then I would highly recommend you to provide right information to your customers and kindly update the website picture.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards, </div>
<div dir="auto">Sandeep</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 11 May 2021, 09:47 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sandeep,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have received an update from our relevant team that your issue has been resolved.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043220612594'>SmartSelect_20210515-122648_Mothercare.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2502441