Subject: New Reply Received - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 06:16:23 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product information  Ticket comment <div>Thank you for answering, but unfortunately i checked and another item i purchased earlier ( less than 2 weeks) has the same issue and i can attach the pictures if you want so i returned it yesterday also.</div>
<div id="yMail_cursorElementTracker_1620713774555">The question now as i happened twice and may be more but i didn't noticed so i will question my self if am going to be a client of max anymore </div>
<div id="yMail_cursorElementTracker_1620713856490">And if i didn't return then what action would be taken from your side?</div>
<div id="yMail_cursorElementTracker_1620713891313">Waiting for your reply. <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 11 May 2021 at 8:11 am, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8549075741"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hadeel,<br><br>Thank you for shopping with us.</div>
<div dir="ltr">​</div>
<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We have shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that as we can see you have returned this item to the store and we have processed the refund for the same on 10 May, 2021.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2561046