Subject: New Reply Received - My order isn't received yet
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 18:06:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  My order isn't received yet  Ticket comment <div dir="auto">Thanks for your response. Waiting your action.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, May 9, 2021, 7:58 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Aya,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">This is really unfortunate that you had received a incomplete item in your purchase with us. We understand that you are sceptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br><br>We would like to inform you that we have processed the refund for the incomplete item (Pack of 2 - Striped T-shirt with Round Neck and Cap Sleeves) on 09 May, 2021.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2500299