Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 12:12:22 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">I understand that the product cannot be returned but think about the customer who shops and after buying he finds out that the product is of worse quality... Then what did I get for the my money's worth....? If there is no return for this kind of items then there should be a compensation for this. </div>
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<div>On Sun, May 9, 2021, 11:53 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ayaz,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the inconvenience caused. This is surely not the experience we offer to our customer when they shop with us.<br><br>However, we will only be able to initiate a return request for the item when the item is in original packaging and not used and item tag is intact with it. At this time we will not be able to initiate the return request.<br><br>We thank you for understating and cooperation.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your friends<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2522036