Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 08:20:47 +0000

Hi Prince Malik,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="ltr">how much longer is this going to take? <div><br></div>
<div>everytime i call no one answers the phone as well!!! </div>
<div><br></div>
<div>when will i get my refund???? </div>
<div><br></div>
<div>2 orders have been cancelled and paid for through my credit. until now there is nothing refunded and nothing in my credit. </div>
<div><br></div>
<div>i want a refund immediately. </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, May 7, 2021 at 7:53 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Hanady,<br><br>Thank you for reaching out to us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2481859