Subject: Ticket Assigned - Conversation with hashmath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 03:19:18 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hashmath hashmath                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hashmath Bot:  Hi Hashmath ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564939379            03:26 PM, 29th Nov                     hashmath                    Sure           03:27 PM, 29th Nov                   Amir                   Hi Hashmath, Thank you for contacting us. My name is Amir. How may I help you?           03:27 PM, 29th Nov                     hashmath                    Hi Amir           03:28 PM, 29th Nov                     hashmath                    I have a product in my cart           03:28 PM, 29th Nov                     hashmath                    Grey color legging..which says 2 for 34           03:28 PM, 29th Nov                     hashmath                    Byt when I am choosing..promotion is not being applied           03:29 PM, 29th Nov                     hashmath                    https://www.maxfashion.com/ae/en/Women/Clothing/Pants-and-leggings/Leggings/MAX-Full-Length-Solid-Anti-Pilling-Leggings-with-Elasticated-Waistband/p/162648301           03:29 PM, 29th Nov                   Amir                   Please inform us which promotion code is you're trying to apply           03:30 PM, 29th Nov                     hashmath                    2 for 34.. promotion is automatically appli d at checkup           03:31 PM, 29th Nov                     hashmath                    But its not working for me for this particular product           03:31 PM, 29th Nov                   Amir                   May I request you to please stay on-hold while I retrieve the information.           03:31 PM, 29th Nov                     hashmath                    The link which I shared with u has the product which I am trying to put in cart with 2differnet color leggings           03:32 PM, 29th Nov                     hashmath                    Sure           03:32 PM, 29th Nov                     hashmath                    R we connected?           03:38 PM, 29th Nov                   Amir                   Thank you for your patience.           03:41 PM, 29th Nov                   Amir                   We were checking your issue.           03:41 PM, 29th Nov                   Amir                   We sincerely apologize for the inconvenience caused to you.           03:42 PM, 29th Nov                   Amir                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:42 PM, 29th Nov                   Amir                   Once there is an update we will contact you on : [email-masked]           03:42 PM, 29th Nov                     hashmath                    K           03:43 PM, 29th Nov                     hashmath                    Pls replt bck soon..as the offer is suppose to end today           03:43 PM, 29th Nov                   Amir                   We will do our best to fix this for you.           03:44 PM, 29th Nov                   Amir                   We are not getting a response from you. Are we still connected?           03:46 PM, 29th Nov                   Amir                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:50 PM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1782689