Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 May 2021 14:31:06 +0000

Hi Prince Malik,  The customer has responded to the ticket.    Ticket comment <div>
<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><b style="font-size:1rem">Team,</b></div>
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<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><b style="font-size:1rem">Online purchase,yesterday delivered junior baby Enzo stroller,carton box came like this,new or secondhand??? Size mentioned area completely scratched,how customer know same size!!or not??</b></div>
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<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><b><u><i style="font-size:1rem">Order no-9658408840</i></u></b></div>
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<div dir="auto" style="color:rgb(49,49,49);word-spacing:1px"><b style="font-size:1rem">I need proper explanation!! Or refund same account.<div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODU1OTQ1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gB2f-IxrOJH5fINgexJ5bBwvWsRKTQq89FLQ_KJ2x4o" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODU1OTQ1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fKFp36bR8DymfrpfZ-hsdh4o8humD6zWlAcQPAjKK68" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODU1OTQ1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4MySn1oPUFX4IK5lYJanDdI0j4siEWe5lUCQ7UBt1ZA" style="max-width: 100%"></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODU1OTQ1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SJMfVBjI3aXU5M5NsbpTg93LF4DokLjP8e2NrDwzVLw" style="max-width: 100%">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, May 8, 2021 at 6:20 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2535734</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Prince Malik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Dhnaeesh,<br><br>Thank you for contacting us.<br><br>We apologize for any inconvenience caused.<br><br>We would request you to please elaborate your query so that we can assist you better.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2535734