Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 11:10:24 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi team,</div>
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<div dir="auto">I do return the things near any store. Can you Confirm me via email before finishing Ramadan?</div>
<div dir="auto">So I can show your email at your store.</div>
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<div dir="auto">I wish to hear from you </div>
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<div dir="auto">Regards </div>
<div dir="auto">Nazlan</div>
<div dir="auto">Mobile no 0540459873</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 6 May 2021 at 7:01 PM, mohamed nazlan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear team,</div>
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<div dir="auto">I am still waiting your consideration.I believe you let me know.</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Nazlan.</div>
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<div dir="ltr" class="gmail_attr">On Sun, 25 Apr 2021 at 11:58 PM, mohamed nazlan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi team,</div>
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<div dir="auto">Thank you for your email</div>
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<div dir="auto">you can review my invoice with order no.</div>
<div dir="auto">I asked to return two item before.Actually I need to add one more item with these two.</div>
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<div dir="auto">Those items with original packed and price tag.</div>
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<div dir="auto">I hope that you do as soon as possible.</div>
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<div dir="auto">Sincerely,</div>
<div dir="auto">Nazlan</div>
<div dir="auto">Order no- LM6287564261</div>
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<br><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODI3MzgzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MNbSJ5xv4cPoNTmQ7ZK59LYRjxdXei6-sL877zd-PkU" style="width: 677px; max-width: 100%"></div>
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<div dir="ltr" class="gmail_attr">On Sun, 18 Apr 2021 at 4:24 PM, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mohamed,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>As per the online tracking, we can see that the Aramex team has updated the status as 'Pick up cancelled by customer'.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would request you to please confirm the same and also please share your complete address in the following format House/Flat No, Building Name/No, Street Name/No, Location, Landmark, Area, City. Please provide your mobile number and any alternate number if possible.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2312649