Subject: New Reply Received - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 07 May 2021 11:01:34 +0000

Hi Prince Malik,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Received ...thank you .</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, May 5, 2021, 17:56 Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Fabana,</div>
<div><br></div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have heard back from our team and have been advised that the refund amount of KWD 5.6 has been successfully refunded on April 27, 2021 to the card ending in 4976. Please find attached refund proof for the same and share this with your bank if refund is till not reflecting.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We hope this helps and have a great evening! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
<div>​<br>
</div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2219773