Subject: New Reply Received - already escalated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 10:07:16 +0000

Hi Prince Malik,  The customer has responded to the ticket.  already escalated  Ticket comment <div dir="ltr">Dear Team,<div>I contacted the bank, they are saying no such transactions available, kindly assist</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 28 Mar 2021 at 12:17, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Divya,<br><br>Thank you for your patience.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused.</div>
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<div dir="ltr">We would request you to please share the same with your Bank and they will able to look into this and help you with the refund.<br>
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<div dir="ltr">Find below the Refund Reference Numbers(RRN) for their associated refund value for the order number 4517823946:<br><br>033118082937 – 10 QAR<br>033515096479 – 57.34 QAR<br><br>Please do not hesitate to write back to us if the issue still persists, we will be happy to help!<br><br>Thank you for shopping with us and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964427