Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 06:02:39 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div>Dear support team, </div>
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<div dir="auto">Has the issue been resolved for the refund of remaining two orders with regards to the forwarded email below?</div>
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<div dir="auto">Regards</div>
<div dir="auto">Sharafat ali<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">sharafat ali</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Tue, May 4, 2021, 5:04 PM<br>Subject: Re: [#2451607] - Returns<br>To: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div>Dear support team,</div>
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<br><div dir="auto">Thanks for your prompt action. Refund for order no. 6294345029 is well received. </div>
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<div dir="auto">Tracking ID for order no. 6295699526 and 6292892214  is1000782276 and 1000750464 respectively. </div>
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<div dir="auto">Regards, </div>
<div dir="auto">Sharafat ali </div>
<br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Tue, May 4, 2021, 4:37 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Ali,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund for this order (6294345025) on 04 May, 2021.</div>
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<div dir="ltr">The amount you have paid online will be refunded back to your original payment method within 7-14 business days.</div>
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<div dir="ltr">For the remaining two orders (6295699526) &amp; (6292892214) we would request you to kindly confirm us under which tracking ID you have returned these orders items.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2451607