Subject: New Reply Received - Fw: Return items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 May 2021 17:01:49 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Fw: Return items   Ticket comment <div>Dears,</div>
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<div>I was trying to contact centerpoint through all the methods possible starting the first day i received the items but with no one tried to help.</div>
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<div>I was informed on facebook that i can return the broken items through your branches and i have my proof for that, how can you now say that you will not return them ? This is not acceptable </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 3, 2021 7:08 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2490429] - Fw: Return items
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<div dir="ltr">Hi Naheel,<br>
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Thank you getting in touch with us.<br>
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We apologize for the inconvenience caused.</div>
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As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (08 Apr, 2021), so we won't be able to initiate a return request here.<br>
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We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team  <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2490429